Columns

Wash With Wally

The Business Mind

  • Retention Marketing Methods Will Help Keep Your Current Customers Returning Again and Again “Do what you do so well that they will want to see it again” – Walt Disney Having authored numerous articles on the technicalities of ...

The Laundry Doctor

  • Improve Productivity by Embracing This Japanese Philosophy Years ago, my good friend and fellow store owner Paul Pettefer and I began work on an employee manual. We wanted to create the best possible set of processes and procedures ...