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Where Credit is Due

An Examination of Credit Card Acceptance, the Future of the Payment Industry – And What It Means for Your Laundry Business The credit card industry processed an estimated $4 trillion in the United States last year, according to Business Insider. To put that in perspective, the total credit...
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Vital Signs

Neglect Your Store’s Signage at Your Own Risk Because a laundromat is a self-service business, there is the tendency among some owners to have a “build-it-and-they-will-wash” attitude toward their stores. In other words, the focus is primarily on the equipment offered in the facility, with...
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An Interview with Tennessee Laundry Owner Kenneth Cherry Kenneth Cherry opened his first self-service laundry in 1959 in Livingston, Tenn., back when the industry was still in its infancy. Today, he owns three stores. Over the years, Mr. Cherry has always been a price leader in his market and...
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Three Multi-Store Owners Share Their Advice Whether your store’s laundry equipment is 15 years old, 10 years old or was installed just a few years ago, upgrading to new, advanced machines can boost your bottom line while saving on utility costs and offering increased revenue opportunities....
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An Interview with Iowa Self-Service Laundry Association President Daryl Johnson An historic bill, sponsored by the Iowa Self-Service Laundry Association, to repeal the existing sales tax on coin-operated laundry in that state recently passed unanimously in the Iowa Senate and (as of press...
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The Author Points Out the Flaws with a Common Method for Determining a Store’s Marketplace Don’t get me wrong – I like pizza as much as the next person. Pepperoni and cheese is personal favorite, and that new bacon-wrapped version I’ve seen advertised looks pretty tasty, too. Of course,...
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Here are the Fundamentals of Protecting Your Biggest Investment According to Dictionary.com , the word insurance is defined as “the act, system or business of insuring property, life, one’s person, etc., against loss or harm arising in specified contingencies, as fire and accident.” Whether...
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Letting Go

Is Outsourcing the Way to Grow Your Laundry Business… and Get Your Life Back? Being an entrepreneur, you clearly enjoy wearing several different hats. In fact, the very minute you opened your store, you probably took on a dozen or more jobs all at once. All laundry operators – and small-business...
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Making a Statement

The ‘What,’ ‘Why’ and ‘How’ of Mission Statements In a long history of looking at mission statements, researchers and practitioners have almost universally acknowledged the value of a singular mission as a driving force for companies – and yet have been inconsistent in advising what a great...
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An Ounce of Prevention…

How to Safeguard Your Laundry Business from Theft It’s 4 a.m., a brick just crashed through your store window… and you’re out of town. Do you really feel comfortable having your spouse go to the store alone? This is the type of question many people ask themselves before buying a self-service...
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Going ‘Undercover’

Forced to Take a Fresh Look at His Laundry Business, the Author Gained an Entirely New Perspective on His Overall Operation When is the last time you went “undercover?” No, I’m not suggesting you sneak into one of your competitor’s laundries, pretending to be a customer. Rather, I’m referring...
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An Interview with The Laundry Project’s Jason Sowell Jason Sowell founded Current of Tampa Bay in 2008. It’s a non-profit organization dedicated to helping meet the needs of low-income communities. Sowell is a former youth pastor and executive pastor in the Tampa area. “That role...
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Blair and Charlie Johnson Laundry World Falls Church, Va. Before Getting Into the Laundry Business… Blair is a third-generation laundromat owner. In 1970, Blair’s father, Charlie, and his father purchased their first two stores. Blair has been working in the laundry industry full-time...
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Looking Back on the Industry’s Trade Show and Convention For first-time attendees, the sheer size and scope of the Clean Show can be a lot to take in. “When I first walked in, it was a bit overwhelming,” described Alabama laundry owner Ken Barrett, of this year’s event, held at the Georgia...
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Shattering the Myths

Veteran Laundry Operators Dispel Some Popular Industry Misconceptions – And Share Their Own Personal Business Surprises The good news is that today there in more information available to new laundry owners and prospective investors than ever before. The bad news is that there also is a lot of...
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Running ‘In the Margin’

Here’s How to Control Costs and Prioritize Your Self-Service Customers, While Building a Strong Wash-Dry-Fold Business Perhaps you returned from the recent Clean Show in Atlanta with a renewed interest in getting into the wash-dry-fold business, or maybe now you’re motivated to try going after...
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Choosing a Lender?

Three Key Factors to Consider When Seeking Acquisition and Equity Financing Whether you’re a new investor in the self-service laundry industry or a seasoned multi-store owner, there will come a time when you will need to invest – or reinvest – in your business. Although banks, leasing companies...
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Three Common Maintenance Issues – And How to Prevent Them Just one out-of-order machine can seem rather insignificant in the grand scheme of things. Right? Not so fast. In the long-term, downtime means lost revenue and frustrated customers. When easily prevented maintenance issues...
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Today’s Technology Can Transform Your Business Phone into One of Your Most Formidable Marketing and Management Tools Sometimes something very simple that we take for granted every day may be overlooked as a great management tool. If you are a laundry owner like me, you may have a telephone...
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Business Benchmarks

Store Owners Share the Economic Indicators and Metrics They Use to Gauge the Health of Their Laundry Operations As an entrepreneur, you likely fulfill several roles to keep your business running smoothly – and perhaps none is more crucial or daunting than that of financial analyst. Where...
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