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Featured Articles

Going ‘Undercover’

Forced to Take a Fresh Look at His Laundry Business, the Author Gained an Entirely New Perspective on His Overall Operation When is the last time you went “undercover?” No, I’m not suggesting you sneak into one of your competitor’s laundries, pretending to be a customer. Rather, I’m referring...
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An Interview with The Laundry Project’s Jason Sowell Jason Sowell founded Current of Tampa Bay in 2008. It’s a non-profit organization dedicated to helping meet the needs of low-income communities. Sowell is a former youth pastor and executive pastor in the Tampa area. “That role...
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Blair and Charlie Johnson Laundry World Falls Church, Va. Before Getting Into the Laundry Business… Blair is a third-generation laundromat owner. In 1970, Blair’s father, Charlie, and his father purchased their first two stores. Blair has been working in the laundry industry full-time...
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Looking Back on the Industry’s Trade Show and Convention For first-time attendees, the sheer size and scope of the Clean Show can be a lot to take in. “When I first walked in, it was a bit overwhelming,” described Alabama laundry owner Ken Barrett, of this year’s event, held at the Georgia...
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Shattering the Myths

Veteran Laundry Operators Dispel Some Popular Industry Misconceptions – And Share Their Own Personal Business Surprises The good news is that today there in more information available to new laundry owners and prospective investors than ever before. The bad news is that there also is a lot of...
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Here’s How to Control Costs and Prioritize Your Self-Service Customers, While Building a Strong Wash-Dry-Fold Business Perhaps you returned from the recent Clean Show in Atlanta with a renewed interest in getting into the wash-dry-fold business, or maybe now you’re motivated to try going after...
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Choosing a Lender?

Three Key Factors to Consider When Seeking Acquisition and Equity Financing Whether you’re a new investor in the self-service laundry industry or a seasoned multi-store owner, there will come a time when you will need to invest – or reinvest – in your business. Although banks, leasing companies...
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Three Common Maintenance Issues – And How to Prevent Them Just one out-of-order machine can seem rather insignificant in the grand scheme of things. Right? Not so fast. In the long-term, downtime means lost revenue and frustrated customers. When easily prevented maintenance issues...
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Today’s Technology Can Transform Your Business Phone into One of Your Most Formidable Marketing and Management Tools Sometimes something very simple that we take for granted every day may be overlooked as a great management tool. If you are a laundry owner like me, you may have a telephone...
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Business Benchmarks

Store Owners Share the Economic Indicators and Metrics They Use to Gauge the Health of Their Laundry Operations As an entrepreneur, you likely fulfill several roles to keep your business running smoothly – and perhaps none is more crucial or daunting than that of financial analyst. Where...
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Phillip and Lois Irwin Waters Express Laundry Center Tampa, Fla. Before Getting into the Laundry Business… Phil Irwin is retired from the United States Air Force and is a former McDonald’s franchisee, with three locations. Store Opening December 2013 Business Hours...
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Business Bio: Laundry City

John Pinnock Laundry City Baltimore, Md. Before Getting into the Laundry Business… Pinnock was a consulting arborist, as well as involved in real estate investment. Store Opening November 15, 2014 Business Hours Laundry City is open 24 hours a day, seven days...
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An Interview with Long-Time Industry Veteran Lionel Bogut With more than 50 years in the industry, Lionel Bogut’s list of industry credentials is an impressive one, and his experience has run the gamut from multi-store ownership to owning his own commercial distributorship. Additionally, Bogut,...
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Atlanta to Host the Laundry Industry’s Largest Trade Show and Convention The last time the self-service laundry industry descended upon the city of Atlanta en masse, Ronald Reagan was president, Paul Newman won an Academy Award for his work in “The Color of Money” – and many of even the most...
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Making Payroll Pay Off

A Payroll Service Can Help You Manage Your Laundry – And Save You a Bundle in the Process If you are a laundry owner like me and your laundry is attended, you are inevitably faced with the task of managing payroll for your employees. And options abound. These choices for managing...
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Previously Published Nov 21, 2013 Two years prior to opening Beverly's Laundromat in Los Angeles, I visited more than 400 laundries throughout the U.S. and Canada to assess how I could exceed customer expectations in a very competitive market. With pen and survey in hand, I made notes on each...
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If You Haven’t Revisited Your Network Since It Was Set Up, Now Is the Time If you’re a laundry owner like me, you’re accustomed to routine equipment maintenance, such as removing lint from the fronts of dryers or cleaning HVAC condenser coils. No big deal, right? However, if you offer Wi-Fi...
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Don't Do This!

The 4 Most Common (and Costly) Mistakes Laundromat Newbies Make “Some of us learn from other people's mistakes; the rest of us have to be the other people.” – Zig Ziglar Whether you’re a seasoned entrepreneur or someone looking to be their own boss for the very first time, the self-service...
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Avoiding 'Dogs With Fleas'

Take Advantage of Key Data in the CLA’s New Quarterly Reports to Better Run Your Laundry Business In May 2008, I purchased a rundown laundromat for $25,000 from a part-time operator who wasn’t reinvesting in the store. The plan was to rehab the laundry. One month later, the housing bubble...
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Small-business lending at big banks ended 2014 on a high note. In fact, they approved 21.1 percent of the loan requests they received from small businesses last December, according to Biz2Credit’s monthly small-business loan index. That’s up from 20.8 percent in November – marking a steadily...
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