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Featured Articles

Making Payroll Pay Off

A Payroll Service Can Help You Manage Your Laundry – And Save You a Bundle in the Process If you are a laundry owner like me and your laundry is attended, you are inevitably faced with the task of managing payroll for your employees. And options abound. These choices for managing...
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Previously Published Nov 21, 2013 Two years prior to opening Beverly's Laundromat in Los Angeles, I visited more than 400 laundries throughout the U.S. and Canada to assess how I could exceed customer expectations in a very competitive market. With pen and survey in hand, I made notes on each...
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If You Haven’t Revisited Your Network Since It Was Set Up, Now Is the Time If you’re a laundry owner like me, you’re accustomed to routine equipment maintenance, such as removing lint from the fronts of dryers or cleaning HVAC condenser coils. No big deal, right? However, if you offer Wi-Fi...
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Don't Do This!

The 4 Most Common (and Costly) Mistakes Laundromat Newbies Make “Some of us learn from other people's mistakes; the rest of us have to be the other people.” – Zig Ziglar Whether you’re a seasoned entrepreneur or someone looking to be their own boss for the very first time, the self-service...
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Avoiding 'Dogs With Fleas'

Take Advantage of Key Data in the CLA’s New Quarterly Reports to Better Run Your Laundry Business In May 2008, I purchased a rundown laundromat for $25,000 from a part-time operator who wasn’t reinvesting in the store. The plan was to rehab the laundry. One month later, the housing bubble...
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Small-business lending at big banks ended 2014 on a high note. In fact, they approved 21.1 percent of the loan requests they received from small businesses last December, according to Biz2Credit’s monthly small-business loan index. That’s up from 20.8 percent in November – marking a steadily...
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Dealing with Flood Damage

Originally posted - Dec 05, 2012 First and foremost, to all of you who were impacted by Superstorm Sandy and its aftermath, please know that the thoughts and prayers of those of us here at Dexter Laundry are with you, your families and your communities. As many of you know, we’re no strangers...
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Marketing a Rural Location

Originally posted - Sept issue/2012 Written By: Scott and Penny Williams Laundry Owners Share How They’ve Grown Their Business in a Small, Tourist Community Until recently, there was no laundromat in the town of Alton, N.H. If members of this 5,300-person community...
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Originally posted - Apr 11, 2014 Written By: Mustafa Oluwa If your business is located in an area where energy has been deregulated, identifying and locking in the lowest electricity and natural gas rates is, of course, the prudent thing to do. The benefits of energy deregulation...
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Originally posted - Feb 14, 2014 Written By: Cathy Johnson The multi-family laundry room may not be the first place you think of as being “high-tech.” However, new technology applications are transforming the laundry room experience for both residents and property owners. Coinless...
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Originally posted - Aug 15, 2012 Each year, one of the most valuable things a self-service laundry owner can do is attend distributor shows. And please notice that I didn’t just say “your distributor show.” The reason for this is because I personally go to several distributor shows...
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Originally posted - Mar 26, 2012 In recent years, energy efficiency has become a hot topic for the self-service laundry industry, and coin laundry owners now have more options than ever to reduce their energy consumption. What’s more, most industry experts will agree that energy efficiency...
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One Good Turn Daily

Originally posted - Apr 04, 2012 Many of us – even the uninitiated – know the Boy Scout motto to “Be prepared.” However, few, if any, probably know the Scout slogan, “Do a good turn daily.” And, with the day-to-day grind of running an American self-service laundry (or laundries),...
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Staying on Schedule

Originally posted - Apr 11, 2012 All dryers require regular attention to keep them operating at their peak performance level. Failure to address routine maintenance issues on dryers can significantly increase operating costs and, in the case of coin laundries, can result in customer dissatisfaction...
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Securing Financing

Originally posted - Apr 17, 2012 When starting a new business venture, the initial capital investment is one of the first preparatory measures an investor will need to research. Your research will lead you to a reputable equipment distributor who will want to know how you plan to fund...
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Keep the Change

Originally posted - Apr 27, 2012 Changer maintenance is extremely important for today’s self-service laundries. Unfortunately, many laundry owners simply dump in the quarters, pull out the bills and never give a second thought to any routine maintenance of these valuable pieces of equipment. ...
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2014: The Year in Review

Originally posted - Nov 26, 2014 It’s that time of year again – a time to reminisce about the 365 days gone by… and to try to predict what the next 365 have in store. Everyone does it – from the largest television networks to the most niche bloggers. This month, we will be inundated with...
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Chain Reaction

Originally posted - Oct 30, 2014 One of every four self-service laundry owners today operates multiple locations, according to the Coin Laundry Association’s 2014 Coin Laundry Industry Survey. And that number has risen consistently. Each year, more and more single-store owners and...
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Cashing In on Campus

Originally posted - Oct 27, 2014 Louisiana laundry owner Christopher Chin likes to tell the story of how the father of a Tulane University student eventually came to sign up his son for Chin’s college laundry service. During the previous semester, the student had inadvertently bleached...
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Marketing on a Shoestring

Originally posted - Oct 14, 2014 Whether you’re a single-store laundry owner new to the business or a multi-store operator with years of industry experience under your belt, you both share the same dilemma – how to effectively market and promote your business on a budget. Of course, this...
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