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Featured Articles

Three Common Maintenance Issues – And How to Prevent Them Just one out-of-order machine can seem rather insignificant in the grand scheme of things. Right? Not so fast. In the long-term, downtime means lost revenue and frustrated customers. When easily prevented maintenance issues...
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Today’s Technology Can Transform Your Business Phone into One of Your Most Formidable Marketing and Management Tools Sometimes something very simple that we take for granted every day may be overlooked as a great management tool. If you are a laundry owner like me, you may have a telephone...
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Business Benchmarks

Store Owners Share the Economic Indicators and Metrics They Use to Gauge the Health of Their Laundry Operations As an entrepreneur, you likely fulfill several roles to keep your business running smoothly – and perhaps none is more crucial or daunting than that of financial analyst. Where...
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Phillip and Lois Irwin Waters Express Laundry Center Tampa, Fla. Before Getting into the Laundry Business… Phil Irwin is retired from the United States Air Force and is a former McDonald’s franchisee, with three locations. Store Opening December 2013 Business Hours...
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Business Bio: Laundry City

John Pinnock Laundry City Baltimore, Md. Before Getting into the Laundry Business… Pinnock was a consulting arborist, as well as involved in real estate investment. Store Opening November 15, 2014 Business Hours Laundry City is open 24 hours a day, seven days...
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An Interview with Long-Time Industry Veteran Lionel Bogut With more than 50 years in the industry, Lionel Bogut’s list of industry credentials is an impressive one, and his experience has run the gamut from multi-store ownership to owning his own commercial distributorship. Additionally, Bogut,...
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Atlanta to Host the Laundry Industry’s Largest Trade Show and Convention The last time the self-service laundry industry descended upon the city of Atlanta en masse, Ronald Reagan was president, Paul Newman won an Academy Award for his work in “The Color of Money” – and many of even the most...
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Making Payroll Pay Off

A Payroll Service Can Help You Manage Your Laundry – And Save You a Bundle in the Process If you are a laundry owner like me and your laundry is attended, you are inevitably faced with the task of managing payroll for your employees. And options abound. These choices for managing...
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Previously Published Nov 21, 2013 Two years prior to opening Beverly's Laundromat in Los Angeles, I visited more than 400 laundries throughout the U.S. and Canada to assess how I could exceed customer expectations in a very competitive market. With pen and survey in hand, I made notes on each...
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If You Haven’t Revisited Your Network Since It Was Set Up, Now Is the Time If you’re a laundry owner like me, you’re accustomed to routine equipment maintenance, such as removing lint from the fronts of dryers or cleaning HVAC condenser coils. No big deal, right? However, if you offer Wi-Fi...
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Don't Do This!

The 4 Most Common (and Costly) Mistakes Laundromat Newbies Make “Some of us learn from other people's mistakes; the rest of us have to be the other people.” – Zig Ziglar Whether you’re a seasoned entrepreneur or someone looking to be their own boss for the very first time, the self-service...
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Avoiding 'Dogs With Fleas'

Take Advantage of Key Data in the CLA’s New Quarterly Reports to Better Run Your Laundry Business In May 2008, I purchased a rundown laundromat for $25,000 from a part-time operator who wasn’t reinvesting in the store. The plan was to rehab the laundry. One month later, the housing bubble...
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Small-business lending at big banks ended 2014 on a high note. In fact, they approved 21.1 percent of the loan requests they received from small businesses last December, according to Biz2Credit’s monthly small-business loan index. That’s up from 20.8 percent in November – marking a steadily...
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Dealing with Flood Damage

Originally posted - Dec 05, 2012 First and foremost, to all of you who were impacted by Superstorm Sandy and its aftermath, please know that the thoughts and prayers of those of us here at Dexter Laundry are with you, your families and your communities. As many of you know, we’re no strangers...
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Marketing a Rural Location

Originally posted - Sept issue/2012 Written By: Scott and Penny Williams Laundry Owners Share How They’ve Grown Their Business in a Small, Tourist Community Until recently, there was no laundromat in the town of Alton, N.H. If members of this 5,300-person community...
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Originally posted - Apr 11, 2014 Written By: Mustafa Oluwa If your business is located in an area where energy has been deregulated, identifying and locking in the lowest electricity and natural gas rates is, of course, the prudent thing to do. The benefits of energy deregulation...
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The Future of Laundry Is Here

Originally posted - Feb 14, 2014 Written By: Cathy Johnson The multi-family laundry room may not be the first place you think of as being “high-tech.” However, new technology applications are transforming the laundry room experience for both residents and property owners. Coinless...
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Originally posted - Aug 15, 2012 Each year, one of the most valuable things a self-service laundry owner can do is attend distributor shows. And please notice that I didn’t just say “your distributor show.” The reason for this is because I personally go to several distributor shows...
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Originally posted - Mar 26, 2012 In recent years, energy efficiency has become a hot topic for the self-service laundry industry, and coin laundry owners now have more options than ever to reduce their energy consumption. What’s more, most industry experts will agree that energy efficiency...
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One Good Turn Daily

Originally posted - Apr 04, 2012 Many of us – even the uninitiated – know the Boy Scout motto to “Be prepared.” However, few, if any, probably know the Scout slogan, “Do a good turn daily.” And, with the day-to-day grind of running an American self-service laundry (or laundries),...
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