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Owners Discuss the Current State of Their Laundry Operations, While Sharing the Specific Indicators They Use to Gauge Success The small-business half of the economy seems to have clawed its way back to a somewhat normal level of economic activity. According to the National Federation of...
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3 Customer-Engagement Tips Designed to Boost Your Store’s Digital Marketing Success Economies rise and fall – and, thus, businesses have to weather the good and the bad. At this point, the most recent economic downturn is a few years behind us, but that period brought to light some key...
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Philadelphia Laundry Owners Are Changing Lives in the Neighborhoods They Serve The Laundry Café is the creative vision of owners Brian Holland and Tyrone Akins – two former Big Pharma executives who grew up in the inner city and share a commitment of providing an upscale laundry experience...
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Tyesha Offiong A&Q Laundry Room South River, N.J. Before Getting into the Laundry Business… Tyesha formerly served as the director for a non-profit organization. Store Opening March 1, 2015 Business Hours 7:00 a.m. to 9:00 p.m. daily Staff Three...
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Here’s What to Consider Before Purchasing a Security System for Your Laundry Business I recently experienced a “slip-and-fall” incident at one of my stores. However, I was immediately suspicious that this claim might simply be a play for a settlement. Here’s what happened: I received...
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HR Management Technology Tips to Help You Survive Your Business’ Growth So, you own a self-service laundry that is either partially attended or fully attended, meaning that for some significant portion of the day for which your store is open to the public you have employees in your store to...
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Jack and Mary Lanning In & Out Laundromat Lowell, Mass. Before Getting into the Laundry Business… Jack was a manufacturer’s sales representative while also managing his parents’ tax services business. Mary is a stay-at-home mom. Store Opening December 2015 Business...
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Time to Retool?

Laundry Owners Open Up About Their Recent Renovation Projects During last year’s Clean Show in Atlanta, the Coin Laundry Association presented a seminar dubbed “Flip My Laundry,” in which laundry owners discussed the highlights of their recent store renovation projects. At the time, CLA...
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A Look at the Factors That Impact Your Laundry’s Rates Imagine Manhattan under almost 300 feet of water. Not water from a hurricane or a tsunami, but purified drinking water – 2.1 trillion gallons of it. That's the amount of water researchers estimate is lost each year in this country...
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Chicago-Area Owner Tom Benson Discusses the Customer-Focused Programs That Set His Business Apart from the Crowd Ten years ago, Tom Benson reopened the doors to his rebuilt and renovated laundry business, World’s Largest Laundromat, after it had been destroyed by a massive fire in 2004. Recently,...
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Laundry Owners Can Accurately Track Their ROI by Focusing on Brand Awareness, Customer Acquisition and Customer Retention Flush. Have you ever felt this happening to your marketing dollars? Where did they go? Many laundry owners are curious about investing more into digital marketing...
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Jim Adams Jennifer Haley’s Coin Laundromat Canton, Ohio Before Getting into the Laundry Business… Adams was a sales representative for Consolidated Freightways for 18 years and Con-Way Freight for eight years. Store Opening July 2009 Business Hours 5:00 a.m....
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Industry Experts Discuss Their ‘Formulas’ for Increasing the Value of Your Laundry Business The valuation process of a self-service laundry is an art, not a science. Therefore, when it comes to boosting a store’s value, absolute formulas won’t necessarily work for every single laundromat...
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An Interview with Economic Forecaster and Business Author Dr. Alan Beaulieu One of the country’s most informed economists, Dr. Alan Beaulieu is the president of ITR Economics. Since 1990, he has been consulting with companies throughout the U.S., Europe and Asia on how to forecast, plan and...
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Louisiana Store Owner Pulls His Community Together Through Popular Barbeque Cookouts When one of the local elementary schools in Lake Charles, La., was looking for ways to increase parent involvement and boost attendance at its PTO meetings, the principal called local laundry owner Paul Pettefer...
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Jim Mason South 4th Street Mega Grande Laundromat DeKalb, Ill. Before Getting into the Laundry Business… Jim is a real estate investor who has serviced the laundry equipment in his apartment buildings all over the Midwest for 30 years. Store Opening May 22, 2015 Business...
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Store Owners Share Some of Their Laundry Business Miscues “We should not look back unless it is to derive useful lessons from past errors, and for the purpose of profiting by dearly bought experience.” – George Washington Even successful, long-time laundry owners make mistakes. The...
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An Interview with Author and Demographics Expert Paul Taylor Paul Taylor is the author of “The Next America: Boomers, Millennials and the Looming Generational Showdown.” The book draws on his work at the Pew Research Center, a non-partisan “fact tank” that provides information on the issues,...
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Smart Moves for Your Money in 2016 In my opinion, the best tax shelter that exists is a retirement plan. The most common retirement plans are IRA’s (Individual Retirement Accounts), profit sharing plans, 401(k) plans, SEP (Simplified Employee Pension) plans, defined benefit plans (pension...
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The Four Factors That Determine a Successful Coin Laundry Location [This article originally appeared in the December 2009 issue of The Journal of Coin Laundry and Drycleaning. This is the first in an ongoing, periodic series, in which we will resurrect some of the classic, timeless industry...
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