Wash with Wally: Comforter Questions

Also, pet odors, spray spotters and more...

Internet Marketing

Customers are looking for you online. Can they find you?

Think Like an Entrepreneur

An interview with business author Cliff Michaels

What Does My Gas Bill Mean?

Examining the four crucial elements of your monthly bill

Aiming High

Corporate pilot opens new laundry in college town

Better Commercial Laundering Through Chemistry

Commercial accounts require changes to your cleaning process

Leading the Way

An interview with CLA Chairman Kenny Wells

10 Ways to Irritate Your Customers… Guaranteed!

Here are some common customer service miscues that will definitely cost you business

Taking Care of Business

Here’s how four laundry owners diversified their operations with commercial accounts

Wash with Wally: Successful Starching

Also, chemical injection, perspiration stains

Open for Business

The weeks leading up to – and immediately following – your grand opening are crucial to your store’s success

Resolutions for a New – And Profitable – Year

Make 2012 the year you take your laundry business to the next level

Wash with Wally: Tackling Hair Salon Towels

Also, preventing vandalism, removing rust stains

The 3 Most Common Maintenance Headaches

How to troubleshoot your water valves, drain valves and door locks

Bad Day at the Office?

A week in the psychological life of the typical laundry owner

Before You Sign Your Lease

Negotiating favorable terms in today’s economy

Time for a Makeover?

Some simple, cost-effective ways to keep your laundry looking and running its best

Getting Down to Business

Some factors to consider before taking on commercial accounts

The Apartment Laundry

Is it your greatest threat – or your best opportunity to grow your business?

Riding the Small-Business Roller Coaster

Gracefully reacting to your laundry business’ many ups and downs

Wash with Wally: Cleaning Kitchen Rags

Also, fabric care labels, establishing workplace rules

Seeing the Light

A look at one laundry owner’s conversion to more efficient lighting

Becoming a ‘One-Stop Shop’

Some factors to consider before adding drop-off drycleaning to your laundry’s services

Pricing for Maximum Profit

Here are four methodologies to consider when setting your laundry’s vend prices

Avoiding Bottlenecks

How to keep customer traffic flowing smoothly through your store – even on Saturday mornings

Zen and the Laundromat Operator

13 rules for becoming a calmer, more content business owner

Do You Spend 10% of Your Revenue on Advertising?

When calculating your promotional budget, don’t forget that your time is money

Wash with Wally: How Much Parking Do You Need?

Also, eliminating static electricity, tackling a drop in business volume, more

Making a Few Housecalls

This month, the Laundry Doctor responds to his readers

Planning Your Grand Opening

It’s your only chance to make that crucial first impression