‘A Darker Shade of Green’
Whether or not to run an eco-friendly business was never in question
At Your Service
An interview with business author and customer service expert Robert Spector
On the Front Lines
Store attendants discuss the laundry business from their perspective
There’s New Business Right Under Your… Feet
Looking to build your commercial accounts? Don’t neglect walk off mats and floor runners
Vend Pricing 101
To raise or not to raise – that is the question
For Rent…
An interview with National Apartment Association CEO Douglas Culkin
Wash with Wally: Should Tipping Be Allowed?
Also, uniform rental, mold and more
Keeping the Doors Open
Many small businesses fail – but your coin laundry doesn’t have to be one of them
Top Targets
Here’s a look at some of the simple, lucrative commercial accounts that all coin laundry owners should be focusing on
What’s In It for Me?
Your advertising copy should focus less on your store’s features – and more on your business’ benefits
’Round the Clock
Thinking of running a 24-hour laundry operation? Here’s what to consider
Jack of All Trades
Illinois entrepreneur adds 24-hour laundromat to a varied business mix
Wash with Wally: Stocking Your Wash-Dry Fold Business
Also, dealing with dryclean-only garments
Bank on It!
Former banking executive cashes in with eco-friendly coin laundry
The Cost of Being Wrong
With advertising and marketing, it pays to do some research before launching your campaign
The Down and Dirty
Grow your drop-off business by learning how to effectively tackle oil and grease
‘Power’ Hitter
An interview with energy consultant Richard Costello
At the Breaking Point?
Today’s industry manufacturers sound off on a balancing act they all face – the one between washability and energy efficiency
Crossing Paths
Are you taking advantage of horizontal marketing strategies and cross-endorsement to maximize your business message?
Warming Up to Cold Calls
Some simple strategies for honing your sales pitch to potential commercial clients
Wash with Wally: Cleaning Yoga Blankets
Also, what to consider before buying an existing laundry
Keep the Change
Some simple maintenance tips to keep your bill changers running smoothly and efficiently
Controlling His Own Destiny
Memphis laundry owner builds strong following, plans two more locations
Securing Financing
How to get the money you need for your first store
Staying on Schedule
How to keep your dryers at peak performance levels
The Times Are A-Changin’... Quickly!
How to survive – and thrive – in today’s fast-paced, impossible-to-predict business world
Wash with Wally: Is It Time to Buy New Equipment?
Also, updating old dryers, securing interior signage
One Good Turn Daily
Giving back to others in your community and industry can be among the best uses of your time
‘The Customer is Always Right… Even When They’re Not’
An interview with Pennsylvania laundry owner Jeryl Knechel
Branded!
Building a brand for your self-service laundry may be the smartest business move you make all year
