Keep the Change
Some simple maintenance tips to keep your bill changers running smoothly and efficiently
Controlling His Own Destiny
Memphis laundry owner builds strong following, plans two more locations
Securing Financing
How to get the money you need for your first store
Staying on Schedule
How to keep your dryers at peak performance levels
The Times Are A-Changin’... Quickly!
How to survive – and thrive – in today’s fast-paced, impossible-to-predict business world
Wash with Wally: Is It Time to Buy New Equipment?
Also, updating old dryers, securing interior signage
One Good Turn Daily
Giving back to others in your community and industry can be among the best uses of your time
‘The Customer is Always Right… Even When They’re Not’
An interview with Pennsylvania laundry owner Jeryl Knechel
Branded!
Building a brand for your self-service laundry may be the smartest business move you make all year
Taking a ‘Systems Approach’ to Energy Efficiency
Maximize your monthly savings by integrating every element of your laundry business
For Rent
Here’s a look at two key factors involved in linen rental – pricing and inventory
Be a Better Boss
Are you doing everything possible to help your attendants build your business?
An Allied Force
An interview with TCATA CEO David Cotter
Accurately Calculating Your Vend Prices
It goes well beyond figuring out the cost of a wash and dry
Seeing the Light
Sisters branch off from family business, team up on new self-service laundry
Paying with Plastic
A look at the fees and charges associated with credit/debit card acceptance
Philosophers in the Gift Shop
10 pearls of ‘greeting card wisdom’ from which all laundry owners can benefit
Profitable Pricing
Let your costs determine how much you charge your commercial clients
Wash with Wally: Comforter Questions
Also, pet odors, spray spotters and more...
Internet Marketing
Customers are looking for you online. Can they find you?
Think Like an Entrepreneur
An interview with business author Cliff Michaels
What Does My Gas Bill Mean?
Examining the four crucial elements of your monthly bill
Aiming High
Corporate pilot opens new laundry in college town
Better Commercial Laundering Through Chemistry
Commercial accounts require changes to your cleaning process
Leading the Way
An interview with CLA Chairman Kenny Wells
10 Ways to Irritate Your Customers… Guaranteed!
Here are some common customer service miscues that will definitely cost you business
Taking Care of Business
Here’s how four laundry owners diversified their operations with commercial accounts
Wash with Wally: Successful Starching
Also, chemical injection, perspiration stains
Open for Business
The weeks leading up to – and immediately following – your grand opening are crucial to your store’s success
Resolutions for a New – And Profitable – Year
Make 2012 the year you take your laundry business to the next level
