View Full Version : Interviewing new attendants, Important questions?
Jimedean
08-17-2006, 06:19 PM
Hi,
I have just purchased my first laundromat and I am interviewing new attendants...does anyone have a list of questions I can use? I am new at the hiring game and can use some help.
Thanks
petefritz
08-18-2006, 09:15 PM
First, ask if she is middle aged woman looking for part time work..
second, ask if she lives within walking distance.
Then hire her.
Church bus driver a plus /ubbthreads/images/graemlins/smile.gif
try to do this without breaking any BS%@$$ Gvm't laws..
vernonmaytag
08-18-2006, 09:34 PM
One question that we asked, was any allergy issues. Since we have all sorts of variety with where our customers come from, there are lots of animal hair, pollens, smoke, etc. in the laundry.
We also make perspective recruits do a set test of folding many of the the types of items we often get.
brucehwalker
08-19-2006, 05:05 PM
Availability, transportation to work, and phone I can reach you at are the first three. If no go on these, then no interview. I find the better I think they will be the more I am dissappointed. /ubbthreads/images/graemlins/confused.gif
vernonmaytag
08-20-2006, 06:25 PM
We had two, or was it three ideals, that we offered the spot and they turned us down. Grrrr. We were in a big crunch at that time having lost one of our main workers and were very short handed.
fishmanz
08-22-2006, 02:51 PM
I always say, " If you don't expect much, you won't be dissapointed." Of course, saying that doesn't help at all. /ubbthreads/images/graemlins/cool.gif
mmurra
09-04-2006, 10:28 PM
Work history is a pretty good indication of what to expect. I like to ask if they have ever stolen from an employer. Several have said they did!
58954
09-05-2006, 01:51 AM
What was your last job?
How long?
Why did you stop/quit?
George
BuzzLeRoy
09-05-2006, 12:08 PM
We like folks that are very local. We also go over several important issues during the interview that weed out many folks when we call them back to see if they are still interested (it gives them a chance to think about what we said): 1) we tell them that we use the cameras for training because it's our eyes since we aren't around and they work alone(it immediately scares those that think it's an easy job to steal a few bucks each day or do nothing on the job 2) we tell them its their responsibility to have their shift covered if they can't make it, they work alone and since we live 35 min. away, if they can't make it in, we can't drop everything at a dime to cover their shift 3) If they have issues with different ethnic backgrounds, they won't last - every customer that walks through our doors should feel welcome in our store 4) Our customers are loyal and know us really well and will tell us, write us when a new employee isn't following our rules 5) it's a cleaning job, not an attendant job - customers want a clean laundromat - we'll hear about it if they can't keep it clean.
It's a lot but we keep growing and run a busy laundromat, customers tell us they pass several to come to ours, even come from other towns just to get to the cleanest.