Bock extractors

[robert64]

given the recent staggering increases in gas prices I am thinking about buying a bock extractor (new- I know, VERY expensive)to off-set dryer price increase (reduced dryer time from 10 to 8 minutes). Any thoughts or experiences with the extractor. Note:extractors have not been used in the metro NYC area for a number of years.

[Marianne]

I use 35 # Bocks. Run them for a quarter. They save a little less than half the dryer time. This was never much of a savings until recently. You need to really hype them to the customers, but once convinced they will use the Bocks forever and complain when they are out of order. Which is fairly often. And it takes forever to get parts. I don't think the Bocks pay for themselves in coin revenue but they really increase customer loyalty. Also Buddy the chief technician from Bock is a lot of fun.

[LEEHUSTON]

BOCK EXTRACTORS ARE GREAT PEICES OF EQUIPMENT. They are very expensive and I just waited almost 9 months to get one. We run all of our wash and fold through the extractoer to save on drying time. If you wnat one, better order now!

[ptdiver]

Do you have a problem with clothes coming out wrinkled?

[Marianne]

Wrinkling has not been a problem. The clothes are already cold from the cold water rinse and then they go in the dryer and are tumbled until dry. Not much opportunity for wrinkles to set.

[Marianne]

The extractor in my small, partially attended laundromat has had a loyal but small band of users, about 14 cycles per day for years. I doubled the price of my dryers on Jan. 23 this year and strongly advised using the extractors to save dryer money. It took a month for usage to change, but now is up to 40 cycles per day.

[BKROSS]

Marianne---

I'm astounded that you would have an extractor available to the public without an
attendant in the store full time. The liability risks make my head spin! How have you managed to avoid "problems"?

[Marianne]

The machine will not spin if the top is not locked. The instructions for running it are clear. People usually don't even try the Bock unless someone shows them how. I have had two incidents. The mechanism to hold the lid up failed once when a customer was looking into the tub. He relieved his anger by destroying the lid. He never mentioned it again. I entered the store one day and heard the Bock making wrong sounds. I quickly hit the emergency stop button. A large comforter had emerged from the basket even though the canvas cover had been installed. The cover of the comforter was worn through in one area. The customer seemed so crushed that I asked her if I could buy her another comforter. My attendants don't feel comfortable giving large refunds, but I can get away with it.

Are there other hazards that I don't know about?