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soapopera
10-14-2009, 06:42 PM
Greetings

One of my stores is 10+ miles from my home/office. I know, it's too far away.
I give myself a dope-slap from time to time for just that reason.
It is attended during the day, but not after 5pm and not on the weekends.

Anyway, two or three times a week I have a need to speak to the customers from a remote location. I see something on the monitor that needs to be addressed.
Like customers staying in the store after the door locks and the lights go out, or kids on top of the tables, etc.

I seem to remember reading a post about someone being able to "talk" to customers via speakers in the store from his/her office. I have done a few searches and have not found that thread.

I would prefer the ability to call the store phone, enter a number, and start talking thru the store speakers or a loudspeaker mounted high on a wall. I could use a Vonage type computer setup but I am not always at the same computer watching.
The store has DSL but no computer other than the DVR.

Does anyone know of an answering machine or other device that could be setup to switch to a loudspeaker when a number is pressed? Or is the computer link the only way to go?

Thanks in advance.

bodman
10-14-2009, 09:46 PM
In theory use an answering machine and a powered loud speaker . Wire the answering machine to speaker when you call a designated phone line the machine will answer and you can leave your message.however you will not be able to hear them, also there is a conference call system on the market to have two way talk for around 1 grand.

DaveLevenson
10-14-2009, 10:45 PM
You mentioned using a 'Vonage type' system. If you are familiar with VoIP and with SIP protocol, check out http://cyberdata.net/products/voip/digitalanalog/ceilingspkr/index.html and other products advertised at CyberData Corporation. This device is a ceiling-mounted enclosure containing a public-address loudspeaker and a self-contained amplifier and VoIP telephone with an ethernet interface. You can call it from any SIP-compliant audio device, such as a VoIP soft-phone on your PC, and just talk. There may also be 2-way versions that allow you to listen for a reply.

pressandclean
10-15-2009, 03:17 PM
Stephan, did you check to be sure your DVR doesn't have an output?