View Full Version : maytag neptune washers
02-01-2005, 05:05 PM
I am looking at purchasing 10 maytag neptune washers to replace some top loading maytags and wascomat double loaders. can anyone share their experiences with the maytag neptunes.
thanks for your time
02-01-2005, 07:43 PM
Do a search (be sure to select "all posts") - this has been discussed ad nausea (spelling?).
My experience has been positive, my only slight problem has been that people don't think they're running since they're so quiet and there is no sight window..but I'm attended, so it's not a problem. Other people have different opinions (surprised?).
02-02-2005, 05:24 PM
I can understand replacing your top loaders with Neptunes, but not Wascomat doubles with them. Your Wascos may be ugly, but they are probably much more reliable in the long run than the Neptunes.
02-03-2005, 12:33 AM
Maytag just settled a big class action lawsuit in regards to the Neptune. Do a google or other search and you will see.
02-03-2005, 11:43 PM
I've got 4 Neptunes you can have. Bought less than a year ago.
Whats the price for neptunes
02-04-2005, 10:34 PM
Bought some about 4 months ago - so far no problems. (other than the occasional oversuds or out of balance load) Customers like them, and they extract well. They have a 5 year parts warranty, and are energy efficient to operate.
02-04-2005, 11:03 PM
You should turn off the suds detection. Or try adding a 1 minute pre-wash, this will eliminate the over suds problems.
If you are short on dryers then add a minute or two to the spin cycle to get the clothes even more rinsed out.
You can then shorten the wash cycle time to adjust for the extra rinse and spin time.
My Neptunes run 30-34 minutes depending on cycle selection. Average dry time in my 30 lb stacks are 20 minutes for 1 to 1.5 loads of laundry.
I find that when customers under load the washer, especially with one heavy item, it is more likely to go into out of balance in which it keeps trying to redistribute the load and spinning up to max extraction. Doesn't happen too often for me.
I think the Neptunes are great.
02-04-2005, 11:31 PM
I think I mentioned this before, but if I didn't here it is.......
When purchasing Neptunes make sure you have them set up properly before customers start using them. A good distributor will assist you in the setup. A good setup will eliminate almost all problems.
The out of the box programming will give you a 38-45 wash cycle. This is just way too long, adjust the wash time down from 14 minutes to 8 minutes.
Turn off suds detection. And or add a 1 minute pre-wash to get rid of most of the soap. This will use a little more water, but not much.
If you are short on dryers then add a minute or two to the final spin cycle.
You can even have time of day pricing, I have a card system so I use the card system to do my time of day pricing.
Turn on the super cycle option if you like.
Study all the settings options and discuss them with your distributor to come up with what you think will work best for you.
Also post large signs with instructions like: "Only use 1/4 cup of soap", "Do not wash large items", and "Maximum of 1 1/2 washer loads per Dryer". Not that they will read them, but it doesn't hurt.
If you also have top loaders in your store with the Neptunes you might want to post signs showing the difference in wash capacity, savings in detergent, longer wash cycle and the savings in dryer time. If I had top loaders I would probably price them the same as the Neptunes and then replace the top loaders with Neptunes if the top loaders TPD goes down.
A good coat of car wax on the top will help them keep their shine and reduce soap stains.
Purchase extra soap dispenser covers and the bleach/softener cups. I have my Neptunes in rows of six so I have six extra covers. Every now and then I take my cordless drill and replace the covers and cups. I then take home the dirty ones and put them in the dish washer. Each dispenser will get replaced/cleaned about every two months. The washers closer to the front door get done twice as ofter as the ones in the back.
If you need to clean the soap dispenser then use your master key and open up the service cover (top of the vault). Once you see the 60x display push and hold down the Delicates button until the display starts to flash, then push the Whites button. Close the service cover. You just started a test cycle that will put hot water through each dispenser so you can clean it, your fingers and a large tooth brush works great. The test cycle runs for 9 minutes and it is a good way to clean out the tub if needed.
Don't forget you can have the door open either way to eliminate any problems with clearance. Very easy to do.
02-05-2005, 04:30 PM
my maytags & wascomat are about 15 years old: so i am due
if i replace the toploaders with the neptunes
i am worried that people will use the neptune over the wascomats
02-05-2005, 08:56 PM
And that is a bad thing?
02-06-2005, 09:22 AM
some people might pass the wascos to get to the neptunes
others prefer the window in front
What is a good price for the Neptunes? How long do they last?
02-06-2005, 10:39 AM
Neptunes can range from $1500 - $1800. Sometimes more, sometimes less. It all depends on how many you are buying and if you are paying for installation, bases, etc.
For any purchase of any equipment make sure you compare apples to apples. Have all quotes include the same such as: Equipment, shipping, taxes, installation and what is included in installation (bases, hoses, ducts, wiring, etc.). If you are trading in your old equipment spell out who is to remove it and who will haul it away.
One distributor will probably give you a real good quote on just the equipment price, but will sock it to you for everything else. So in the long run your cheap $1200 piece of equipment really costs $2000 by the time it is installed.
For an exact price, check with your local distributor.
The first model of the Neptunes are still out there running and it has been 8-10 years? I think... I plan on keeping my Neptunes 5-7 years and replacing with new. I don't want to hassle with repairs and downtime and I want to keep the mat looking new.