Is there a special process or a special treatment that you need to do to get rid of the smoke smell? If I advertised "specializes in laundering items with smoke damage" what would I be doing differently than my competitor down the street?
We have also done work for a fire restoration company. The load was about 600 lbs and I used regular Gain soap powder and baking soda. It worked just fine. Wish I still had that account! New owners took over.