Re: Customer Mentality
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I always love the ones that put their clothing in washer "X" and then proceed to start empty washer "Y".
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Friday afternoon, a customer yelled out angrily: "Damn! I did it again." Then she called me over to the top-loader she had just filled with her laundry. I asked her what was the matter. She told me that she had started the washer next to the one she had loaded. (And she added that she'd done the same thing last week!)
But the washer she had started was not empty...it contained a load that had been previously washed by another customer who had not yet returned to unload it. It was now filling with water. Just then, the other customer returned, expecting to unload her stuff and put it in a dryer. She began yelling at me because the load was now being washed again because the first customer had restarted her washer... The first customer then began yelling at me, something about "why do all of your washers look the same?" It was all I could do to keep myself from laughing out loud at the two of them! I got the key, and rapid-advanced the timer to the final-extract step... Gotta love this business!
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Dave Levenson, NJ
The Happy Launderer -- If you can't take the heat, stay out from behind my dryers!
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