I am looking for some feedback on the Horizon front loaders. I have been getting mixed stories on them. I am beginning to think going with a 20Lb front loader would be better, but I don't have any actual experience with the Horizon. Anybody have an opinion they would like to share?
Overall, I have been very happy with them. They do a very good job in the final spin. Get as much water out as possible and keep the drying time low. One thing that they do that seems strange to customers.....when they spin after the wash.....it really isn't much of a spin....the drum speeds up a little and then slows down.....speeds up and slows down. At times I wonder if this is an out of balance situation, but each machine does this most of the time. I thought they would crank up like a final high RPM spin but they don't. In spite of this they seem to be doing the job just fine.
I also do not like the fact that there is very little that I can change in the program cycles. I don't have my owners manual with me right now, but I think I can only set the machine for 1 wash, 2 rinse, OR 1 wash, 3 rinse, OR 1 wash, 2 rinse and a super spin. Well, I have enough spin the way it is so I leave it at the factory default with option 1. I find it strange that the wash cycle is only 2 minutes and 45 seconds. That is right out of the owners manual. Before that there is a 6 minute prewash/fill with tumbling action.....so maybe the manufacturer considers that part of the wash cycle. I just think that 2:45 is way to short and I would like to shorten the final spin but I can't. The total cycle is 27 minutes when you add in other spins and rinses. Like I said earlier......it works OK......but if anyone knows a way to change these I would like to hear about it. I have been through the manual and talked with service tech and it seems there is nothing I can do.
In spite of the comments above, I think they are a good machine.
Try the Huebsch version of the Horizon and get the MDC micro one. This is a very user friendly micro and the newest models have many improvements such as a brushless motor and recently redesigned door for a larger looking opening. You can also get this machine with front or rear controls. Front controls are ADA approved and should provide you with a tax break if you have no ADA approved machines already.
-Jason Fleck - Huebsch Reg Sals Manager
Jason-----that is the model I have from Huebsch. Am I right about the control? You sales guys keep saying it is user friendly. It is easy to set vend price and get audit information, but am I right about the lack of options on the wash cycles? The default is very short (2:45) and I can't change that......right? I wish I had my book with my so I could show the manufactures specs. Maybe another day.
By the way...tax break? Is there a special one for getting ADA? Or are you just suggesting that you get a tax break with new equipment due to depreciate expense?
Are you serious, $5K tax credit? Is that in ADDITION to the normal depreciation? Also, do you mean credit or deduction. If it is truly in addition to the normal depreciation, that takes a serious chunk out of the price. I'll look into it, thanks.