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Cover Story
Equipment Replacement Lowers Utility Expenses
Generate Utility Cost Savings by Exchanging Old Machines for New, High-Efficiency Units
Business Spotlight
Business Bio: Laundry Lounge Coronado
Liz and Nick Merrill Laundry Lounge Coronado Coronado Island, Calif. Before Getting into the Laundry Business… Liz and Nick had previously established Sweat Equity Gym, a fitness center based in Bellevue, Wash. In fact, the couple’s vended laundry in Coronado is...
Columns
The Business Mind
Know Your Customers
Here’s How to Keep Your Laundry Business Growing Steadily by Systematically Tracking Your Client Metrics “Revolve your world around your customers, and more customers will revolve around you.” – Anonymous It’s widely accepted that today’s consumers are inundated with...
Wash With Wally
Wash with Wally: Removing Tough Smoke Odors
I have a wash-dry-fold customer who is a heavy smoker. In the summer, it seems that the clothes he brings in are at their worst; even the plastic hamper he brings them in reeks of cigarette smoke. I have tried an odor-reducing fabric softener from my laundry supplier,...
The Laundry Doctor
Productive, Efficient and Motivated
Three Keys to Building a Strong Wash-Dry-Fold Team With both the post-COVID-19 era and the laundry outsourcing revolution upon us, many store owners I speak with are seeing their wash-dry-fold businesses growing rapidly. Given that, how do we – as employers, without...