Creating a Comfortable Atmosphere at Your Laundry

By Dan Marrazzo | May 14, 2009

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Dan Marrazzo, a multi-store ow

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Interesting article. I agree with the distributor though, the soft opening is the way to go. You can demonstrate to customers how well and fairly you can handle unexpected problems. This can be a better sales point than free hot dogs. Also it gives your employees on the job training without the grand whoopla pressure and all the distractions of a grand opening. Remember what business you are in.