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  • Controlling His Own Destiny

    Memphis laundry owner builds strong following, plans two more locations

  • ‘The Customer is Always Right… Even When They’re Not’

    An interview with Pennsylvania laundry owner Jeryl Knechel

  • For Rent

    Here’s a look at two key factors involved in linen rental – pricing and inventory

  • Seeing the Light

    Sisters branch off from family business, team up on new self-service laundry

  • Watching the Clock

    PL.com Poll: How much time do owners spend in their stores?

  • Aiming High

    Corporate pilot opens new laundry in college town

  • It’s Easy Being Green

    4 simple steps for starting a recycling program at your laundry

  • 10 Ways to Irritate Your Customers… Guaranteed!

    Here are some common customer service miscues that will definitely cost you business

  • Taking Care of Business

    Here’s how four laundry owners diversified their operations with commercial accounts

  • Open for Business

    The weeks leading up to – and immediately following – your grand opening are crucial to your store’s success

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