Featured Articles

How to Make Sure Your Grand Opening is a Hit The time has finally come. You thought it might never get here. But, after all of your hard work and long days, you’re finally ready to introduce your new (or newly renovated) laundry business to the world. You’ll need to decide which grand opening ideas ...
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What to Consider When Constructing Your First Laundry Business The key to getting through the buildout or construction phase of your vended laundry project can be quite simple. Just hire an experienced, licensed general contractor who already has a couple of first-class laundromats under his belt. ...
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Angel and Lorenzo Barrios Wash Time Coin Laundry Sweetwater, Fla. Before Getting into the Laundry Business… Angel was involved in the real estate industry, including renovating and flipping homes. Store Opening July 2017 Business Hours The store is open 24 hours a day, seven days a ...
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Seven Steps to Getting Your Digital Marketing Plan Off the Ground Grand openings are the birthday cakes of running a laundry business. You’ve worked hard – often struggled – to get your business to the point where it’s finally time to celebrate. It doesn’t matter if it’s your first business or your ...
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What Are You Doing to Delight Your Laundry Customers? The key is to set realistic customer expectations, and then not to just meet them, but to exceed them – preferably in unexpected and helpful ways. – Richard Branson The numbers don’t lie… • More than half of Americans have scrapped a planned ...
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Eight Best Practices to Follow When Buying a Property As the old saying goes, “Let the buyer beware.” And never are those words more accurate then when purchasing a property to be used for a vended laundry business – whether you’re looking to buy an existing store or build from the ground up. However, ...
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Sitting Down to the Negotiating Table for the First Time? Here’s What You Need to Know First things first… with respect to your laundry lease, the best advice I can offer is be sure you have an experienced commercial real estate attorney by your side to help navigate the page upon page of “legal stuff” ...
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David and Paula Leighton The Laundry Spot Middletown, Ohio Before Getting into the Laundry Business… David was an insurance agent, and Paula was a teacher. Store Opening August 26, 2006 Business Hours 7:00 a.m. to 11:00 p.m., with last load at 10:00 p.m. Staff 10 part-time employees, ...
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Is a Business Partnership Right for You? Atypical. Nontraditional. A little weird. Lisa and Daryl Johnson will agree that their business partnership – and subsequent laundry industry success – is probably all of those and more. It began as a fairly normal husband/wife partnership with three smaller ...
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The Dreaded Refund

And Why It’s Really Not All That Terrible – If Handled Correctly I have some terrible news for you. I hate to be the one to break it to you, but I find myself compelled to let you know… Someone on your team is going to make a mistake. Or an accident will happen. Or a customer will be just plain dissatisfied. ...
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Here’s a Step-by-Step Plan for New Investors It’s been said that a good location can make a bad laundry owner look good, while a poor location can make a good operator look bad. With this in mind, let’s go hunting for the next great laundry site! If you are just starting out on your own and you’re ...
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Here Are Five Common Miscues to Avoid When Promoting Your Vended Laundry Business No one likes to admit that they could be making some major marketing mistakes. But, the truth of the matter is that you probably are. Hey… no one’s perfect, right? I’ve been taking a long, hard look at some of the ...
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Owners Open Up About Their Professional Backgrounds Prior to Running Their Stores Just taking a wild guess here – but it’s probably likely that the vast majority of those of you reading this sentence right now never thought you would ever in a million years be in (or considering getting into) the ...
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The Industry’s Leading Operators Descend on Southwest Florida for a High-Tech Look at an Evolving Business More than 200 of the nation’s leading laundry owners and industry executives recently joined their peers for two days of high-level networking and progressive educational sessions – all set amidst ...
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Billy and Melissa Blaylock Bam’s Coin Laundry Anniston, Ala. Other Locations Pell City, Springville and Childersburg, Ala. Before Getting into the Laundry Business… Billy and Melissa both continue to work for the Honda Motor Company. Store Openings The couple’s first store in Pell City ...
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Eight Sure-Fire Tips for Maximizing the Impact and Effectiveness of Your Laundry’s Marketing Budget Marketing means money out of pocket, but it’s essential to the revenue growth of your laundry business. So, when making a marketing investment, be sure to get the greatest possible marketing exposure ...
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Top Laundry Owners Weigh In on What Goes into a Successful Site Selection Process Get two (non-competing) laundry owners in a room and see how quickly the conversation turns to the new, potentially blockbuster laundry markets and store sites they’re both currently looking into. I’d set the over/under ...
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An Interview with Veteran Laundry Distributor Lamar Thomas Lamar Thomas, president of T&L Equipment Sales Co., got his start in the laundry industry in 1954, delivering washers and dryers to coin laundries in the Charlotte, N.C. area. In 1967, he joined his father at S.H. Duncan & Co. – and, ...
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Store Owners Launch Early Childhood Literacy and Learning Program in the Chicago Suburbs Laundry operators Bill Norteman and Jim Cowen know what it’s like to try to do the family laundry with children in tow. As the co-owners of JetXpress Laundry in Elgin, Ill., they witness it firsthand on a regular ...
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Boost Your Digital Marketing Success with Automation Techniques, Solid Analytics and a Retargeting Program Technology is a game-changer. Since the year 2000, we’ve seen the invention, adoption, and removal of advancements like MySpace, multiple generations of smartphones, and even the almighty and ...
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